RH-ISAC is proud to work with organizations like yours to bring the 2025 RH-ISAC Cyber Intelligence Summit to our retail and hospitality cybersecurity practitioners.
As we lead up to the three-day conference, this Sponsor Logistics Guide is here to help you understand and prepare for the event so that your team can make the most out of your RH-ISAC Summit Sponsorship.
Schedule-at-a-Glance
Welcome Reception:
Monday, April 7, 2025 | 5:00 p.m. – 7:00 p.m. CT
RH-ISAC Summit Day #1:
Tuesday, April 8, 2025 | 7:30 a.m. – 6:00 p.m. CT
RH-ISAC Summit Day #2:
Wednesday, April 9, 2025 | 7:30 a.m. – 2:45 p.m. CT
Closing Remarks & Prize Giveaways:
Wednesday, April 9, 2024 | 2:45 p.m. – 4:45 p.m. CT
The RH-ISAC Cyber Intelligence Summit brings together CISOs, strategic leaders and their information security teams from the retail and hospitality industries for a three-day conference. This is your chance to engage with practitioners and find out how they’re tackling key cybersecurity challenges. In this exclusive forum, speakers and attendees will share best practices, gain insights and most importantly, network with other information security professionals to build all-important trust among peers.
The agenda addresses key priorities, objectives, and issues facing strategic leaders and tactical practitioners, with sessions and speakers selected by a Summit Working Group made up of leaders from RH-ISAC Core Member organizations.
Registration
Each sponsor has a pre-determined number of Summit Access Passes based on their level of participation. Your organization received and signed an ‘Exhibit A’ document outlining specific sponsor entitlements as they relate to your sponsorship. Please refer to this document for details on entitlements including the number of access passes allowed. You can also find Access Pass information in the FAQ section of this guide.
Your team should work internally to determine who each access pass will be assigned to. All attendees from your team must register as sponsors using the link below. If your sponsorship includes a speaking role, please have your speaker select ‘speaker’ under participation status.
Venue & Hotel Room Block
The RH-ISAC Cyber Intelligence Summit takes place in the meeting space of the Hyatt Regency Denver at Colorado Convention Center. The Sponsor Networking Area is in the Capitol Foyer on the fourth floor of the hotel. View the floor map here.
Hyatt Regency St. Louis at The Arch
315 Chestnut Street
St. Louis, Missouri 63102
(314) 655-1234
Hotel Website →
Self-Parking: $??/night
Valet Parking: $48/night
Parking Details & More Info →
A special room rate of $225 per night has been reserved for RH-ISAC Summit attendees. The deadline to reserve discounted rooms is NEED DATE, 2025.
If you need to reserve over the phone, call +1 (314) 655-1234 and specify you are calling for “Retail and Hospitality Cyber Intelligence Summit” to receive the discounted rates.
Sponsorship Table
Sponsor Move In:
Monday, April 7, 2025
2:00 p.m. – 5:00 p.m. CT
Sponsor tables are pre-assigned.
Sponsor Move Out:
Wednesday, April 9, 2024
2:30 p.m. – 4:30 p.m. CT
For sponsors whose entitlements include a sponsor table, your space will include a power strip, a 30” round x 44” tall table, a linen table cloth, and two stools. Your organization may provide 1 graphical backdrop for area (i.e.: 1 pull-up banner with recommended size of no larger than 33″ x 80″), branded tablecloth (if desired), literature, and high-quality giveaway items.
Please note that any high-quality giveaway items may not be “raffled” unless you have purchased a sponsorship upgrade and that nothing may be expected of attendees in exchange. Sponsoring Organization agrees to provide a minimum number of giveaways to correspond with number of event attendees (approx. 400).
Sponsors are responsible for securing any of their valuables on-site during the event and after-hours. The hotel will not have active security dedicated to monitoring sponsor tables during the event, so it is recommended that you avoid leaving valuables unattended, and take necessary precautions to secure laptops, tablets, promotional materials, or any other items of value.
WiFi will be provided with complimentary access. If you would like a hardline connection, you may purchase one using the Audio Visual Rental Form included within the next section of this guide.
Sponsors may coordinate directly with the onsite audio visual representative who provides services for Hyatt Regency St. Louis at The Arch to receive additional AV or technical support and/or rentals related to participation in the summit. Sponsoring organizations are responsible for securing these services items directly and are responsible for payment for these items separately from their participation as sponsors of the summit. Please use the below Audio Visual Request Portal.
If you have any questions on the website or any AV related needs you can reach out to Devin Florez
Email: [email protected]
Phone: (941) 321-79188 for assistance.
As a reminder, your sponsor table comes with a power strip!
Day 1:
Monday, April 7, 2025
Move In & Table Setup:
2:00 p.m. – 5:00 p.m. CT
Welcome Reception on [LOCATION]:
5:00 p.m. – 7:00 p.m. CT
**A private RH-ISAC CISO Dinner (invite only) will be taking place offsite. This is open to VIP Dinner Sponsor only.
** Sponsors may schedule private dinners and meetings with non-CISO attendees after 7:00 PM MT.
Day 2:
Tuesday, April 8, 2025
Be at Sponsor Table:
7:30 a.m. – 8:15 a.m. CT
10:45 a.m. – 11:15 a.m. CT
11:45 a.m. – 12:00 p.m. CT
1:45 p.m. – 2:15 p.m. CT
2:45 p.m. – 3:15 p.m. CT
4:00 p.m. – 4:15 p.m. CT
Happy Hour in Grand Foyer:
5:00 p.m. – 6:00 p.m. CT
** Sponsors may schedule private dinners and meetings with attendees after 6:00 PM MT
Day 3:
Wednesday, April 9, 2025
Be at Sponsor Table:
7:30 a.m. – 8:15 a.m. CT
9:45 a.m. – 10:00 a.m. CT
10:45 a.m. – 11:15 a.m. CT
11:45 a.m. – 12:15 p.m. CT
12:40 p.m. – 1:00 p.m. CT
1:00 p.m. – 1:30 p.m. CT
2:15 p.m. – 2:45 p.m. CT
Move Out & Table Breakdown:
2:30 p.m. – 4:30 p.m. CT
Closing Reception & Prize Drawing in Grand Ballroom:
3:40 p.m. – 4:45 p.m. CT
Venue Shipping
The Hyatt Regency St. Louis at The Arch will only accept prepaid packages. The hotel will refuse any packages delivered C.O.D. and the hotel will make no notification to the shipper. Due to limited storage space, all packages should be sent to arrive no more than four (4) days prior to the function dates.
All shipping information may be found within the following PDF: 2025 RH-ISAC Summit Shipping Instructions
Inbound Shipments
In order to ensure that boxes are delivered to the right person on a timely basis, please ship packages with the following information labeled on each of the packages:
- Name & Phone Number of Your Representative Retrieving the Package
- Shipping Address:
c/o FedEx Office at Hyatt Regency St. Louis
315 Chestnut Street
St Louis, MO 63102
2025 RH-ISAC Cyber Intelligence Summit
Box____ (#) of ____ (#)
Handling charges for packages (incoming and outgoing) are as follows:
- Envelopes (up to 1 lb.): $7.00
- Packages (1.1–10 lbs.): $15.00
- Packages (10.1–20 lbs.): $20.00
- Packages (20.1–30 lbs.): $30.00
- Packages (30.1–40 lbs.): $36.00
- Packages (40.1–50 lbs.): $42.00
- Packages (50.1–60 lbs.): $48.00
- Large packages (60.1–150 lbs.): $66.00
- Pallets and crates: $150.00 or $0.80/lb. for items over 187 lbs.
Storage fees apply after five (5) days of storage:
- 0–10 lbs.: $5.00
- 10.1–30 lbs.: $10.00
- 30.1–60 lbs.: $15.00
- 60.1–150 lbs.: $25.00
- Pallets and crates: $50.00
- Oversized items (over 6.5 feet): $25.00
For additional services such as handling pallets or crates, an hourly fee of $70.00 applies for breakdown, setup, or multiple pickups, with a minimum charge of $35.00 for 30 minutes.
Payment will be collected directly by the hotel upon arrival. The hotel takes credit card only as it is a cashless hotel. ID will also be required to retrieve packages.
Outbound Shipments
FedEx Office offers packing and shipping services, including supplies like boxes and tape, which can be purchased at the FedEx Office Business Center. All outbound packages must have a completed carrier airbill affixed. Complimentary FedEx Express® shipping boxes and airbill forms are available.
If you’re using a third-party courier for freight or package pickup, you’ll need to coordinate directly with them and inform FedEx Office of the pickup schedule. FedEx Office does not arrange third-party freight or courier services.
Please note that outbound handling fees apply to all packages, regardless of the carrier, in addition to any shipping or transportation fees.
It is your responsibility to check on the arrival of any packages and to check to ensure that the contents are intact. The Hyatt Regency St. Louis at The Arch accepts no liability for lost, stolen or damaged goods. If you have any questions about shipping items to the hotel they may be directed towards FedEx Office Business Center.
Email: [email protected] Phone: (314) 588.2464
Rules of Engagement
The RH-ISAC Cyber Intelligence Summit is designed to provide information security professionals and leading industry providers with opportunities to network, exchange insight and share best practices.
Sponsors will gain valuable insight from attendees and have the opportunity to strengthen and develop relationships through networking breaks, keynotes, and participation in select breakout sessions. To promote a great overall attendee experience, sponsors are asked to follow the guidelines below with respect to participation:
Your participation is a chance to gain valuable insight regarding strategies and best practices from retail and hospitality attendees. Sponsoring attendees must refrain from discussion of specific products or service offerings during conference sessions and are asked to defer to practitioner attendees during session Q&A.
As an alternative, interested sponsors and attendees are welcome to engage in product or service-oriented discussion during networking breaks.
Promote Your Participation
To help promote the RH-ISAC Cyber Intelligence Summit, please use the sample text below to showcase the event on your LinkedIn profile.
[Company Name] is collaborating with @Retail & Hospitality ISAC as a sponsor for the Cyber Intelligence Summit on April 7 – 9 in St. Louis! Join us, along with the retail and hospitality cybersecurity community, for a best-in-class event! Register today at summit2025.rhisac.org [HYPERLINK]
#ProtectAsOne
Feel free to additionally post on your social media before, during, and after the event. Download the social media toolkit for additional ideas. Don’t forget to tag RH-ISAC in your posts:
LinkedIn: @Retail & Hospitality ISAC
Bluesky: @rhisac.org
X: @RH-ISAC
To help promote the RH-ISAC Cyber Intelligence Summit, please use the template as a starting point for a writing press release and/or blog post about your company’s participation in the event.
Download Template →
Feel free to use the following graphic to accompany your promotions.
Sponsor FAQ
A: The number of access passes listed on your signed Exhibit A will dictate how many staff members may be present at the Summit.
A: Each sponsor may purchase one additional access pass to add-on to their package (subject to availability). These limited passes are available for $2,500. Please reach out to [email protected] to add one.
A: Sponsorship passes may not be shared or transferred once the event has begun. All passes that you have available must be used by the same registrant throughout the length of the conference.
A: Your access passes will give you access to all keynotes and the majority of breakout sessions, except when marked ‘closed door’ or ‘practitioner only’ on the conference agenda and signage outside the door. Sponsors are also permitted to attend the Welcome Reception, Networking Happy Hour, and Closing Reception; however, the VIP Dinner is invite only.
A: You will receive Title and Organization information of all registrants and attendees. You will additionally receive the First Name, Last Name, and Email of all registrants and attendees that opt into post-event communications during registration.
If your sponsorship includes a badge scanner, or if you purchased a badge scanner as a sponsorship upgrade, you will have the ability during the conference to scan attendees’ badges to retrieve additional information that they have opted-in to share with you.
A: If your sponsorship includes a speaking engagement, an RH-ISAC staff member will offer to scan attendee badges as they enter the room so they may receive credit for attending each session. We will provide you with a list, including Title and Organization information for those who’ve had their badges scanned.
If you are sponsoring a special event during the Summit, you will receive Title and Organization information of all registrants and attendees. You will additionally receive the First Name, Last Name, and Email of all registrants and attendees that opted into post-event communications during registration.
A: Many sponsorships include a badge scanner, and your onsite representatives will gain access to badge scanning capabilities so that they can scan attendees’ badges who visit your booth. This will capture information that they have opted-in to share with you.
All other sponsors have the option to purchase a badge scanner as a $2,000 sponsorship upgrade. If you haven’t purchased a badge scanner, please reach out to [email protected] to add one.
A: Your sponsor networking area includes a power strip, a 30” round x 42” tall table, a linen table cloth, and two stools. You are welcome to provide:
- One graphical pull-up banner to be used as a backdrop
- A branded tablecloth
- Literature
- High-quality giveaway item
- If you provide a high-quality giveaway item, you must agree to provide a minimum number of giveaways to correspond with the number of event attendees
- Giveaways may not be ‘raffled’ OR require an attendee to opt-in to participate
- If your sponsorship includes a prize drawing or you have purchased an upgrade, this will be facilitated through the RH-ISAC
A: You may hand out high-quality giveaway items at your sponsor table, but they may not be raffled off. The RH-ISAC will be hosting a Prize Drawing during the last day of the Summit. To participate in the prize drawing, your sponsorship package must include a badge scanner, or you must purchase a Badge Scanner Add-on for your sponsorship package. Reach out to [email protected] for more information.
A: You are not permitted to plan any separate events or engagements during the hours of the conference or corresponding networking events unless permission is granted in writing by the RH-ISAC Events team.
A: Business to business casual (no jeans, please)
A: Press is not permitted to attend any portion of the RH-ISAC Cyber Intelligence Summit unless otherwise designated or authorized through prior written permission from the RH-ISAC.
Other questions? Please email [email protected] or reach out to your event POC today.
