RH-ISAC is proud to work with organizations like yours to bring the 2025 RH-ISAC Cyber Intelligence Summit to our retail and hospitality cybersecurity practitioners.
As we lead up to the three-day conference, this Sponsor Logistics Guide is here to help you understand and prepare for the event so that your team can make the most out of your RH-ISAC Summit Sponsorship.
Schedule-at-a-Glance
Welcome Reception:
Monday, April 7, 2025 | 5:00 p.m. – 7:00 p.m. CT
RH-ISAC Summit Day #1:
Tuesday, April 8, 2025 | 7:30 a.m. – 5:15 p.m. CT
RH-ISAC Summit Day #2:
Wednesday, April 9, 2025 | 7:30 a.m. – 4:15 p.m. CT
Closing Remarks & Prize Giveaways:
Wednesday, April 9, 2024 | 4:15 p.m. – 5:15 p.m. CT
The RH-ISAC Cyber Intelligence Summit brings together CISOs, strategic leaders and their information security teams from the retail and hospitality industries for a three-day conference. This is your chance to engage with practitioners and find out how they’re tackling key cybersecurity challenges. In this exclusive forum, speakers and attendees will share best practices, gain insights and most importantly, network with other information security professionals to build all-important trust among peers.
The agenda addresses key priorities, objectives, and issues facing strategic leaders and tactical practitioners, with sessions and speakers selected by a Summit Working Group made up of leaders from RH-ISAC Core Member organizations.
Registration
Each sponsor has a pre-determined number of Summit Access Passes based on their level of participation. Your organization received and signed an ‘Exhibit A’ document outlining specific sponsor entitlements as they relate to your sponsorship. Please refer to this document for details on entitlements including the number of access passes allowed. You can also find Access Pass information in the FAQ section of this guide.
Your team should work internally to determine who each access pass will be assigned to. All attendees from your team must register as sponsors using the link below. If your sponsorship includes a speaking role, please have your speaker select ‘speaker’ under participation status.
Venue & Hotel Room Block
The RH-ISAC Cyber Intelligence Summit takes place in the meeting space of the Hyatt Regency St. Louis at The Arch. The Sponsor Networking Area is in the Foyer on the fourth floor of the hotel. View the floor map here.
Hyatt Regency St. Louis at The Arch
315 Chestnut Street
St. Louis, Missouri 63102
(314) 655-1234
Hotel Website →
Self-Parking: $40/night
Valet Parking: $50/night
Parking Details & More Info →
A special room rate of $225 per night has been reserved for RH-ISAC Summit attendees. The deadline to reserve discounted rooms is March 17, 2025.
If you need to reserve over the phone, call +1 (314) 655-1234 and specify you are calling for “Retail and Hospitality Cyber Intelligence Summit” to receive the discounted rates.
Sponsor Move-In:
Monday, April 7, 2025
1:00 p.m. – 4:00 p.m. CT
Sponsor tables are pre-assigned.
Sponsor Move Out:
Wednesday, April 9, 2024
2:30 p.m. – 4:30 p.m. CT
Your space will include a power strip, a 30” round x 44” tall table, a linen tablecloth, and two stools.
Each sponsor table is roughly 5 feet apart.
Your organization may provide 1 graphical backdrop for area (i.e.: 1 pull-up banner with recommended size of no larger than 33″ x 80″), branded tablecloth (if desired), literature, and high-quality giveaway items.
Please note that any high-quality giveaway items may not be “raffled” and nothing may be expected of attendees in exchange. Sponsoring Organization agrees to provide a minimum number of giveaways to correspond with number of event attendees (approx. 400).
Sponsors are responsible for securing any of their valuables on-site during the event and after-hours. The hotel will not have active security dedicated to monitoring sponsor tables during the event, so it is recommended that you avoid leaving valuables unattended, and take necessary precautions to secure laptops, tablets, promotional materials, or any other items of value.
WiFi will be provided with complimentary access. If you would like a hardline connection, you may purchase one using the Audio Visual Rental Form included within the next section of this guide.
Sponsors may coordinate directly with the onsite audio visual representative who provides services for Hyatt Regency St. Louis at The Arch to receive additional AV or technical support and/or rentals related to participation in the summit. Sponsoring organizations are responsible for securing these services items directly and are responsible for payment for these items separately from their participation as sponsors of the summit.
Please contact Hyatt’s in-house AV team, Encore, directly using the below contact information to order any AV equipment for your sponsor table.
Email: [email protected]
Phone: (815) 520-3282 for assistance.
As a reminder, your sponsor table comes with a power strip!
Move-In & Table Setup
Grand Foyer
- 1:00 p.m. – 4:00 p.m. CT
Welcome Reception
18th Floor Hyatt Gateway West, East & Terrace
- 5:00 p.m. – 7:00 p.m. CT
Networking Breaks
Grand Foyer – Sponsor Tables
- 7:30 a.m. – 8:15 a.m. CT
- 10:15 a.m. – 10:45 a.m. CT
- 11:30 a.m. – 1:00 p.m. CT | Lunch Time
- 1:30 p.m. – 2:00 p.m. CT
- 2:30 p.m. – 3:00 p.m. CT
- 3:45 p.m. – 4:15 p.m. CT
Happy Hour
Grand Ballroom
- 5:15 p.m. – 6:15 p.m. CT
Networking Breaks
Grand Foyer – Sponsor Tables
- 7:30 a.m. – 8:15 a.m. CT
- 9:45 a.m. – 10:00 a.m. CT
- 10:45 a.m. – 11:15 a.m. CT
- 11:45 a.m. – 12:15 p.m. CT | Lunch Time
- 1:00 p.m. – 1:15 p.m. CT
- 2:00 p.m. – 2:15 p.m. CT
- 2:45 p.m. – 3:15 p.m. CT
Move Out & Table Breakdown
Grand Foyer
- 2:30 p.m. – 4:30 p.m. CT
Closing Reception & Prize Drawing
Grand Ballroom
- 3:15 p.m. – 5:00 p.m CT
🔒 Private Event
The RH-ISAC CISO Dinner will be held offsite (invite-only). Open to VIP Dinner Sponsor only.
📌 Sponsor Dinners & Meetings
Sponsors may schedule private dinners & meetings with non-CISO attendees after 7:00 p.m. CT on Day 1.
📌 Sponsor Dinners & Meetings
Sponsors may schedule private dinners & meetings with all attendees after 6:15 p.m. CT on Day 2.
🔒 Private Event
The RH-ISAC Member Meeting & Awards Celebration Dinner will be held offsite (members-only). Open to RH-ISAC Members only.
📌 Sponsor Dinners & Meetings
Sponsors may schedule private dinners & meetings with non-RH-ISAC member attendees after 5:00 p.m. CT on Day 3.
Recommended Activities to Maximize Your Participation
Activity: Welcome Reception
Location: 18th Floor Hyatt Gateway West, East & Terrace
Time: 5:00 p.m. – 7:00 p.m. CT
- The Welcome Reception at the RH-ISAC Summit is a great way for you to connect with RH-ISAC Summit attendees to help kick off the Summit!
- This well-attended reception is a great opportunity to network with old friends, meet new peers, and help kick off the 2025 conference on the top of the Hyatt Regency St. Louis at the Arch.
- Complimentary food and drinks provided.
Activity: Happy Hour
Location: Grand Ballroom
Time: 5:15 p.m. – 6:15 p.m. CT
- The Happy Hour at the RH-ISAC Summit is a great way for you to celebrate the conclusion of the first day of RH-ISAC Summit presentations!
- This well-attended happy hour is a great opportunity to continue conversations you had with attendees who stopped by your sponsor table, discuss noteworthy presentations, and make new connections with new people.
- Complimentary food and drinks provided.
Activity: Closing Reception & Prize Drawing
Location: Grand Ballroom
Time: 3:15 p.m. – 5:00 p.m CT
- The Closing Reception and Prize Drawing at the RH-ISAC Summit is a great way for you to celebrate the conclusion of the RH-ISAC Summit with attendees!
- This Closing Reception & Prize Drawing is a great opportunity to ensure attendees have your contact information to follow up with before departure.
- Complimentary food and drinks provided.
**Any sponsors that either had a badge scanner included as a part of their sponsorship package or purchased a badge scanner as a sponsorship package upgrade will be invited on stage to pull a name from a fishbowl to choose a winner of their prize drawing. If you do not have a badge scanner and would like to participate in the prize drawing portion of this activity or have any questions please reach out to [email protected].
The Hyatt Regency St. Louis at The Arch will only accept prepaid packages. The hotel will refuse any packages delivered C.O.D. and the hotel will make no notification to the shipper. Due to limited storage space, all packages should be sent to arrive no more than four (4) days prior to the function dates.
All shipping information may be found within the following PDF: 2025 RH-ISAC Summit Shipping Instructions
Inbound Shipments
In order to ensure that boxes are delivered to the right person on a timely basis, please ship packages with the following information labeled on each of the packages:
- Name & Phone Number of Your Representative Retrieving the Package
- Shipping Address:
c/o FedEx Office at Hyatt Regency St. Louis
315 Chestnut Street
St Louis, MO 63102
2025 RH-ISAC Cyber Intelligence Summit
Box____ (#) of ____ (#)
Handling charges for packages (incoming and outgoing) are as follows:
- Envelopes (up to 1 lb.): $7.00
- Packages (1.1–10 lbs.): $15.00
- Packages (10.1–20 lbs.): $20.00
- Packages (20.1–30 lbs.): $30.00
- Packages (30.1–40 lbs.): $36.00
- Packages (40.1–50 lbs.): $42.00
- Packages (50.1–60 lbs.): $48.00
- Large packages (60.1–150 lbs.): $66.00
- Pallets and crates: $150.00 or $0.80/lb. for items over 187 lbs.
Storage fees apply after five (5) days of storage:
- 0–10 lbs.: $5.00
- 10.1–30 lbs.: $10.00
- 30.1–60 lbs.: $15.00
- 60.1–150 lbs.: $25.00
- Pallets and crates: $50.00
- Oversized items (over 6.5 feet): $25.00
For additional services such as handling pallets or crates, an hourly fee of $70.00 applies for breakdown, setup, or multiple pickups, with a minimum charge of $35.00 for 30 minutes.
If delivered via courier FedEx will accept deliveries 8:00 AM – 6:00 PM (Monday – Friday), 9:00 AM – 3:00 PM (Saturday), Closed (Sunday)
Payment will be collected directly by the hotel upon arrival. The hotel takes credit card only as it is a cashless hotel. ID will also be required to retrieve packages.
Retrieving Shipments
To retrieve your shipped items visit the FedEx location on the second floor of the hotel.
You may charge shipment and collection fees to one of your staff members’ hotel rooms if they are staying at Hyatt Regency St. Louis at The Arch, or use a credit card.
Outbound Shipments
FedEx Office offers packing and shipping services, including supplies like boxes and tape, which can be purchased at the FedEx Office Business Center. All outbound packages must have a completed carrier airbill affixed. Complimentary FedEx Express® shipping boxes and airbill forms are available.
If you’re using a third-party courier for freight or package pickup, you’ll need to coordinate directly with them and inform FedEx Office of the pickup schedule. FedEx Office does not arrange third-party freight or courier services.
Please note that outbound handling fees apply to all packages, regardless of the carrier, in addition to any shipping or transportation fees.
It is your responsibility to check on the arrival of any packages and to check to ensure that the contents are intact. The Hyatt Regency St. Louis at The Arch accepts no liability for lost, stolen or damaged goods. If you have any questions about shipping items to the hotel they may be directed towards FedEx Office Business Center.
Email: [email protected]
Phone: (314) 588-2464
Rules of Engagement
The RH-ISAC Cyber Intelligence Summit is designed to provide information security professionals and leading industry providers with opportunities to network, exchange insight and share best practices.
Sponsors will gain valuable insight from attendees and have the opportunity to strengthen and develop relationships through networking breaks, keynotes, and participation in select breakout sessions. To promote a great overall attendee experience, sponsors are asked to follow the guidelines below with respect to participation:
Your participation is a chance to gain valuable insight regarding strategies and best practices from retail and hospitality attendees. Sponsoring attendees must refrain from discussion of specific products or service offerings during conference sessions and are asked to defer to practitioner attendees during session Q&A.
As an alternative, interested sponsors and attendees are welcome to engage in product or service-oriented discussion during networking breaks.
Promote Your Participation
To help promote the RH-ISAC Cyber Intelligence Summit, please use the sample text below to showcase the event on your LinkedIn profile.
[Company Name] is collaborating with @Retail & Hospitality ISAC as a sponsor for the 2025 Cyber Intelligence Summit on April 7 – 9 in St. Louis! Join us, along with the retail and hospitality cybersecurity community, for a best-in-class event! Register today at https://summit2025.rhisac.org
#ProtectAsOne
We encourage sponsors to post on social media before, during, and after the event. Don’t forget to tag RH-ISAC in your posts:
- LinkedIn: @Retail & Hospitality ISAC
- Bluesky: @rhisac.org
- X: @RH_ISAC
To help promote the RH-ISAC Cyber Intelligence Summit, please use the template as a starting point for a writing press release and/or blog post about your company’s participation in the event.
Download Press Release Template →
The following graphic can be included in any sponsor promotions.
A: The number of access passes listed on your signed Exhibit A will dictate how many staff members may be present at the Summit.
A: Each sponsor may purchase one additional access pass to add-on to their package (subject to availability). These limited passes are available for $2,500. Please reach out to [email protected] to add one.
A: Sponsorship passes may not be shared or transferred once the event has begun. All passes that you have available must be used by the same registrant throughout the length of the conference.
A: Your access passes will give you access to all keynotes and the majority of breakout sessions, except when marked ‘closed door’ or ‘practitioner only’ on the conference agenda and signage outside the door. Sponsors are also permitted to attend the Welcome Reception, Networking Happy Hour, and Closing Reception; however, the VIP Dinner, Whiskey Tasting, and Wine tasting are invite only, and the Member Meeting is open to RH-ISAC Members only.
A: You will receive Title and Organization information of all registrants and attendees. You will additionally receive the First Name, Last Name, and Email of all registrants and attendees that opt into post-event communications during registration.
If your sponsorship includes a badge scanner, or if you purchased a badge scanner as a sponsorship upgrade, you will have the ability during the conference to scan attendees’ badges to retrieve additional information that they have opted-in to share with you.
A: If your sponsorship includes a speaking engagement, an RH-ISAC staff member will offer to scan attendee badges as they enter the room so they may receive credit for attending each session. We will provide you with a list, including Title and Organization information for those who’ve had their badges scanned.
If you are sponsoring a special event during the Summit, you will receive Title and Organization information of all registrants and attendees. You will additionally receive the First Name, Last Name, and Email of all registrants and attendees that opted into post-event communications during registration.
A: Many sponsorships include a badge scanner, and your onsite representatives will gain access to badge scanning capabilities so that they can scan attendees’ badges who visit your booth. This will capture information that they have opted-in to share with you.
All other sponsors have the option to purchase a badge scanner as a $2,000 sponsorship upgrade. If you haven’t purchased a badge scanner, please reach out to [email protected] to add one.
A: Your sponsor networking area includes a power strip, a 30” round x 42” tall table, a linen table cloth, and two stools. You are welcome to provide:
- One graphical pull-up banner to be used as a backdrop
- A branded tablecloth
- Literature
- High-quality giveaway item
- If you provide a high-quality giveaway item, you must agree to provide a minimum number of giveaways to correspond with the number of event attendees
- Giveaways may not be ‘raffled’ OR require an attendee to opt-in to participate
- If your sponsorship includes a prize drawing or you have purchased an upgrade, this will be facilitated through the RH-ISAC
A: You may hand out high-quality giveaway items at your sponsor table, but they may not be raffled off. The RH-ISAC will be hosting a Prize Drawing during the last day of the Summit. To participate in the prize drawing, your sponsorship package must include a badge scanner, or you must purchase a Badge Scanner Add-on for your sponsorship package. Reach out to [email protected] for more information.
A: You are not permitted to plan any separate events or engagements during the hours of the conference or corresponding networking events unless permission is granted in writing by the RH-ISAC Events team.
A: Business to business casual (no jeans, please)
A: Press is not permitted to attend any portion of the RH-ISAC Cyber Intelligence Summit unless otherwise designated or authorized through prior written permission from the RH-ISAC.
Other questions? Please email [email protected] or reach out to your event POC today.
